Privacy Policy

Information We Collect

We collect various types of information for the purpose of providing and improving our services:

• Personal Identification Information: Full name, email address, phone number, location, and delivery address.
• Payment Information: Details required to process transactions securely.
• Technical Data: IP address, browser type, device information, operating system, and activity logs.
• Usage Data: Pages visited, time spent on the site, navigation patterns, and interaction with content.
• Cookies and Tracking Technologies: Used to enhance user experience and analyze site performance.

How We Use Your Information

Your information is used for the following purposes:

• Processing orders, installations, and service requests
• Communication regarding updates, promotions, or support
• Improving our products, services, and website functionality
• Fraud prevention, security monitoring, and verification
• Compliance with Kenyan legal obligations

Information Sharing and Disclosure

We do not sell or trade your personal information. We may share it only under these circumstances:

• Service Providers: Third-party partners assisting with delivery, payment processing, installation, analytics, or customer support.
• Legal Obligations: When required by Kenyan law, court order, or authorized government request.
• Business Transfers: In case of a merger, acquisition, or restructuring, your information may be transferred with necessary protection measures.

Data Security

Rockstar Technologies implements appropriate security controls to protect your personal data, including:

• SSL encryption for secure data transmission
• Access control and authentication measures
• Regular system monitoring and security audits
• Data minimization and secure storage procedures

Although we take strong precautions, no online platform is completely immune to security risks.

Your Data Protection Rights

Under the Kenya Data Protection Act (DPA) 2019, you have the right to:

• Access your personal data
• Request correction of inaccurate or incomplete data
• Request deletion of your data under certain conditions
• Object to the processing of your personal information
• Request restriction of processing
• Data portability to transfer your information to another service provider

If you wish to exercise any of these rights, please contact us at info@rockstartechnologies.co.ke.

Cookies and Tracking Technologies

We use cookies to improve your browsing experience. Cookies help us remember your preferences and analyze website usage.

You may disable cookies through your browser settings, but some features may not function correctly.

Third-Party Links

Our website may contain links to external sites not operated by Rockstar Technologies. We advise reviewing their privacy policies before interacting with them.

Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect data from minors. If a minor has provided us with personal information, contact us immediately for removal.